Four Steps to Great Promotions

» CREATE

» SOURCE

» DEVELOP

» FULFILLMENT

The way we manage orders is TOPS.

The Upswing Tracking and Order Processing System (TOPS) is your guarantee of fast, easy and dependable service. Here’s why:

It’s creatively branded. We create your Customer Brand and Preference Profile. Working collaboratively with you, we identify the purpose of your promotion, the message you want to convey, and the values of your audience. Using the profile as a guide, we select products to fit your brand, message and audience; and develop your logo, slogan and color scheme.

It’s automated. Save your time and money. Throughout the course of your project we’ll send you weekly order status reports—you never have to ask. You get monthly emails highlighting the latest brand-able merchandise ideas and products. We can proactively match products to your Brand Profile, and tag those products for fast response whenever you call with promotional plans.

It’s proactive. Our order managers take ownership and our collaborative team has a zero-defects attitude – the right product with the right branding and on-time delivery to the right locations. Your orders are automatically acknowledged via email. We maintain an Approved Manufacturer List, continually testing new products and qualifying their manufacturers for quality and ability to meet production schedules.

It’s intuitive. Take the guesswork and the legwork out of promotions. When you call us with promotional needs, we’ll email you our DirectSelect Catalog, including images and prices of products selected to suit your specific Brand Profile. Customer acknowledgements are sent upon order, in weekly reports, and when your products are ready for delivery.

It’s audited. Our 30 Checkpoints for Quality Control kick in when your order is received; while it continues through art approval, sampling, testing, order prep and production; and up until the moment your merchandise is shipped and delivered safely into your hands. Our worldwide network of suppliers is carefully qualified based on inventory volume, durable and creative product selections, order processing ability, and on-time global delivery capabilities.